Effective Date: [Month Day, Year]
Last Updated: [Month Day, Year]

Legacy Fuels (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [WEBSITE URL] (the “Site”), contact us, request a quote, or receive communications from us, including SMS/text messages.

1. Company Information

Legacy Fuels
Prince George, British Columbia, Canada
Email: [CONTACT EMAIL]
Phone: [CONTACT PHONE]
Mailing Address: [MAILING ADDRESS]

2. Information We Collect

We may collect the following types of information:

- Information you provide

- Name and company name

- Email address and phone number

- Delivery/service location details and quote/order details

- Messages you send through forms, chat, email, or phone

Information collected automatically:

- IP address, browser type, device identifiers

- Pages viewed and actions taken on the Site

- Referring pages and general usage analytics

- Cookies and similar technologies (see Section 6)

Communications data

- Records of communications with us, including messages sent through SMS, email, and website forms (where permitted by law)

3. How We Use Information

We use information to:

- Provide quotes and respond to inquiries

- Coordinate deliveries, scheduling, and customer support

- Send service updates and administrative messages

- Improve Site performance and user experience

- Maintain security and prevent fraud or misuse

- Comply with legal obligations and enforce our Terms

4. SMS/Text Messaging Privacy (A2P Compliance)

If you provide your mobile number and opt in to receive texts from us, we may send messages related to:

- Quotes, scheduling, delivery updates, service notifications, and support

- Marketing or promotions only if you separately opt in

We do not sell your phone number. We do not share your phone number with third parties for their own marketing purposes.

We may share your phone number and messaging data with service providers who help us deliver messages (for example, CRM and SMS/phone platforms). These providers may only use the information to provide services to us.

5. How We Share Information

We may share information:

- With vendors and service providers that support our operations (website hosting, analytics, CRM, communications tools, and SMS/phone providers)

- To comply with legal requirements or respond to lawful requests

- To protect our rights, safety, and property, and the rights of others

- In connection with a business transaction (such as a merger or acquisition), where permitted by law

We do not sell personal information.

6. Cookies and Analytics

We may use cookies and analytics tools to understand Site traffic and improve the Site. You can control cookies through your browser settings. Some Site features may not function properly if cookies are disabled.

7. Data Retention

We retain information only as long as necessary for the purposes described in this policy, including operational, legal, accounting, and security needs.

8. Security

We use reasonable safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [CONTACT EMAIL], subject to applicable law.

SMS opt-out: You can opt out at any time by replying STOP.

10. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. The Last Updated date above reflects the most recent version.

12. Contact Us

Email: [CONTACT EMAIL]
Phone: [CONTACT PHONE]
Mailing Address: [MAILING ADDRESS]